Get Quotes from Top Window Repair Contractors in Los Angeles, CA

Questions to Ask Before Hiring a Window Company in Los Angeles

Whether you are repairing broken windows or installing new ones, this is a project best left to a qualified professional as paying a handyman for a cheap fix comes with a long-term liability on your monthly bills and home's resale value. Poorly installed windows soon become drafty to warrant a new repair or replacement, and if not fixed quickly it may help spike your utility bills by as much as 30 percent through heating and cooling energy loss. With electricity rates currently standing at 25.2 cents per kWh in the Los Angeles area, which is 63.6 percent more than the national average, hiring a professional to install energy-efficient windows in your home can literally save you hundreds of dollars monthly.

To get the most out of your window repair, replacement, or installation project in Los Angeles, you should always hire a professional window contractor who is familiar with the city's building codes and standards and can also provide satisfactory answers to the following questions:

Are You Licensed to Practice as a Window Contractor in Los Angeles?

Any individual or business in Los Angeles that wishes to provide window installation, repair, or replacement services worth a total value of $500 or more to residents of the city must be licensed by the California Contractors State License Board (CSLB). Note that this monetary value includes the cost of labor and materials associated with the job. The CSLB issues several license options for window-related services, such as the C-61/D-52 - Window Coverings Contractor License and the C-17 - Glazing Contractor License.

Interested parties that wish to obtain window contractor licenses from the CSLB will be required to complete and submit an Application for Original Contractor License Form to the board. Submission channels are provided in the form. Other requirements for obtaining CSLB-issued licenses include:

  • Attaining at least four years of journeyman-level work experience in the specific license classification that is being applied for and submitting acceptable documentation to verify this work experience. Note that this work experience must have been attained no later than 10 years before the license application is submitted to the board
  • Paying a non-refundable license application fee
  • Successfully passing a CSLB-administered licensing examination
  • Complying with CSLB-mandated bond and insurance obligations

Window contractors who violate the CSLB's licensing requirements by bidding for or working on jobs worth $500 or more in Los Angeles without holding a valid and appropriate contractor license are considered guilty of committing a misdemeanor offense. These violators can receive statutory and administrative penalties of up to six months in jail, $15,000 in fines, or a combination of both. The board can be contacted at (800) 321-2752 to get additional information on its licensing requirements and procedures for Los Angeles window contractors.

You should always hire CSLB-licensed contractors for your window projects in Los Angeles, regardless of the total cost of the job, as these contractors have met minimum regulatory standards that typically translate to satisfactory service delivery. You can verify your intended contractor's licensing status either online via the CSLB's Check a Contractor License platform or by calling the board at (800) 321-2752.

How Much Do You Charge Compared to Other Window Repair Contractors in the City?

In addition to confirming a window contractor's licensing status, finding out how much they charge for their services is another essential criterion to consider before hiring them for your project. The cost of window repair, replacement, and installation projects in the Los Angeles area is largely dependent on several variables, such as:

  • The window shape, style, and design
  • The window frame material
  • The type of window glass
  • The nature and scope of the job
  • Accessibility to the affected windows
  • The labor intensity of the job
  • Your specific location within the city

It is advisable to get bids for your window projects from at least three different contractors and compare their rates before selecting one to work on your project. Ensure that the project requirements and parameters you give these contractors are as similar as possible, and look out for quotes that are significantly higher or lower than the others. This is often an indication of dishonest and possibly fraudulent behavior on the part of the contractor.

Window replacement, repair, and installation contractors in Los Angeles earn approximately $44,840 every year. Listed below are the hourly average wages for Los Angeles window contractors compared with the average hourly wages of these professionals across other parts of California as well as several other major cities in the United States:

Los Angeles Window Contractors Hourly Average Wage
San Diego Window Contractors Hourly Average Wage
San Jose Window Contractors Hourly Average Wage
San Francisco Window Contractors Hourly Average Wage
Long Beach Window Contractors Hourly Average Wage
Sacramento Window Contractors Hourly Average Wage
Boston Window Contractors Hourly Average Wage
Chicago Window Contractors Hourly Average Wage
Houston Window Contractors Hourly Average Wage
New York City Window Contractors Hourly Average Wage
Source: U.S. Bureau of Labor Statistics

Will You Get the Window Installation Permits as Required by the City Code?

The Los Angeles Department of Building and Safety (LADBS) issues building permits for all construction, home improvement, and home repair work in the city. These include new window openings and installations, replacement of window frames attached to walls, and work involving pop-in windows. However, exemptions may be made for window treatments and window work worth less than $500 that do not affect a building's structural stability or public safety.

Permits for window projects can be obtained at any of the following LADBS office locations:

Metro (Downtown) Office
201 and 221 N. Figueroa Street
Los Angeles, CA 90012
Van Nuys Office
6262 Van Nuys Boulevard
2nd Floor
Room 251
Van Nuys, CA 91401
West LA Office
1828 Sawtelle Boulevard
West Los Angeles, CA 90025
South LA Office
8475 S. Vermont Avenue
Los Angeles, CA 90044
San Pedro Office
638 S. Beacon Street
San Pedro, CA 90731

Permit applicants will be required to complete and submit an Application for Building Permit or Grading and Certificate of Occupancy Form to the department, along with any necessary project plans and drawings. Applicants are advised to utilize the city's ZIMAS online tool to verify that their property falls within Los Angeles city lines before making permit applications.

Application submissions can also be made online via the LADBS's ePlanLA platform. Note that online submissions for projects that do not require project plans and drawings should be made via the department's PermitLA platform. Examples of these types of projects include same-size and type window change-outs for residential buildings.

Requested building permits are typically issued after all required documentation has been successfully reviewed, and all stipulated fees have been paid. Once these permits are issued, applicants are expected to carry out the window work in accordance with all relevant provisions of the city's building codes and standards, and the LADBS typically conducts inspections of the work to ensure compliance with this requirement.

You can contact the LADBS at 311 and (213) 473-3231 for callers within and outside the city to get additional information on its permit-issuing process for window-related projects. Queries on this subject can also be directed to any of the department's office locations mentioned above between 7:30 a.m. – 4:30 p.m. on Mondays, Tuesdays, Thursdays, and Fridays, and 9:00 a.m. – 4:30 p.m. on Wednesdays. However, it should be noted that the South LA and San Pedro locations are closed to visitors between 12 noon and 1:00 p.m., Mondays to Fridays.

What Kind of Window Replacement Services Do You Offer?

Determining the types of services that your preferred window contractors are equipped to offer and confirming that these services align with your specific needs is another key criterion to consider when undertaking window projects in Los Angeles. Professional window contractors in the city typically provide the following types of services:

  • New window installations
  • Cracked/broken glass replacements
  • Faulty window frame repairs and replacements
  • Window tinting
  • Window caulking and sealing

Note that contractors in the city also typically specialize in one or more of the following window types, styles, and designs:

  • Single Hung Windows
  • Double Hung Windows
  • Sliding Windows
  • Arched Windows
  • Casement and Awning Windows
  • Tilt-Turn Windows
  • Bay and Bow Windows
  • Picture Windows
  • Hopper Windows
  • Architectural Shape Windows
  • Acrylic Block Windows
  • Egress Windows
  • Garden Windows
  • Skylight Windows
  • Fixed Windows
  • Specialty/Custom Windows

Each window type has unique operating styles and features and may require specialized knowledge and tools for proper installation or repairs. Thus, you should always confirm that any window contractor you plan to hire is suitably equipped to handle your specific window type before they commence any work. You should also consider finding out if the window contractor offers additional services, such as siding, gutter, roofing, and insulation repair, replacement, or installation. Note that contractors that offer these extra services may be required to hold separate CSLB-issued licenses in addition to their window contractor license.

Cost estimates for common window installation, replacement, and repair services offered by professional window contractors in Los Angeles are provided below. Note that your location in the city, as well as the specific nature and scope of the job, may affect the actual costs of these services:

Estimates for window installation or repair based on task

Skylight installation (for standard fixed skylight)
$1,225 - $1,600
Building window tinting (per square foot, for a basic solar film)
$7.50 - $10
Double-hung window installation/replacement (per window)
$500 - $1,500
Storm window installation (per window)
$200 - $250
Siding installation/repair (per square foot)
$4 - $9.50
Gutter installation (per linear foot)
$5 - $38
Roof installation (per 100 square feet)
$210 - $2,400
$50 - $120
$50 - $150
Scratch removal
$50 - $150
$50 - $150
$65 - $200
$150 - $400
$200 - $500
Leak repair
$50 - $400
$100 - $400
$250 - $500
$500 – $1,500
Source: U.S. Bureau of Labor Statistics

Estimates for window repair/replacement based on faulty component

$50 - $150
$50 - $100
$50 - $150
$50 - $150
$50 - $150
Thermal seal
$50 - $150
$65 - $250
$65 - $700
Sash cord
$100 - $200
$100 - $250
$100 - $550
$100 - $400
$100 - $550
$200 - $500
$50 - $150
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on the type of window

$100 - $550
$100 - $500
$200 - $600
$70 - $300
$120 - $500
$120 - $550
$125 - $600
$200 - $550
$100 - $550
$100 - $400
$200 - $500
$100 - $500
Stained glass
$250 - $600
$100 - $400
$50 - $250
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on window frame material

$100 - $300
$200 - $500
$250 - $550
$250 - $500
$250 - $600
Source: U.S. Bureau of Labor Statistics

What Brands of Windows Do You Work With?

In addition to confirming that your intended window contractors offer the specific types of window replacement services that you require, it is equally important to learn which window brands they are most experienced with. Doing this dramatically increases the likelihood that your window installation or replacement project will be completed successfully. Common window brand manufacturers readily available in the Los Angeles area include:

  • California Deluxe Windows
  • Milgard Windows & Doors
  • Veracity Windows & Doors
  • Pella Corporation
  • Ply Gem Windows & Doors
  • J & A Windows
  • Simonton Windows
  • Cascade Windows
  • Sierra Pacific Windows
  • Kobi's Windows $ Doors
  • Jeld Wen Windows
  • Anderson Windows & Doors
  • Alside Excalibur

A key advantage of utilizing well-known window brands for your window replacement or installation projects is that these brands are typically made with quality materials, come in a wide range of affordable and attractive styles and designs, and are tried and trusted locally. Nevertheless, you should always consider certain key features when choosing the window brand to go with:

  • Security and safety
  • Compatibility with your home's interior and exterior finishes
  • Ease of cleaning
  • Ventilation
  • Climate control
  • Insulation

Another key feature to look out for is the warranty option provided by the manufacturer. Window brand manufacturers typically offer two main types of warranties, namely:

  • Lifetime Warranty: This warranty covers the expected lifetime of the window, which is usually determined by the window brand manufacturer. Many homeowners often interpret the term "lifetime" to mean their own lifetimes; however, this assumption is incorrect.
  • Limited Lifetime Warranty: This warranty covers defects, damages, and other similar performance errors to a window for a stipulated period. Note that these defects typically have to occur under specified working conditions for the warranty to be effective.

Some window brand manufacturers also offer several warranty options to homeowners in Los Angeles, such as:

  • Double Lifetime Warranty: This warranty option offers homeowners warranty coverage for installed and replaced windows for as long as they own the homes where these windows are installed. In some cases, this warranty may be transferred to a new homeowner.
  • Prorated Warranty: This option allows the homeowner to steadily decrease the overall cost of repairs and replacements that will be covered by the window brand manufacturer over the years of the window's continued use
  • Transferable Warranty: This option allows the coverage provided by the warranty to be transferred to a new homeowner and is useful in preserving the value added to homes by window replacements and upgrades

Note that the specific terms and conditions of these warranties are primarily dependent on the window brand manufacturer. You should always review any warranties you are correctly offered to ensure that you do not void them.

How Energy-Efficient Are Your Windows?

Installing energy-efficient windows in your new home or replacing your old windows with energy-efficient ones should be among your top considerations when contemplating window projects. Per data published by the US Department of Energy, residents of the Los Angeles area can save up to 31 percent on their annual heating and cooling bills by installing energy-efficient windows in their homes. Other benefits of installing energy-efficient windows for both residential and commercial property in the city include:

  • Increased indoor comfort
  • Protection from UV sun damage
  • Certified performance
  • Access to local energy efficiency money-saving rebates and programs offered by the Los Angeles Department of Water and Power (LADWP)

You can find available financing options, rebates, and tax incentives to help offset the relatively expensive costs of installing new energy-efficient windows in your home via platforms like the Database of State Incentives for Renewables and Efficiency (DSIRE) website. You can equally find rebates and financing offers specifically for ENERGY STAR-certified products via the US Department of Energy's Energy Star Rebate Finder webpage.

Do You Carry the Necessary Insurance Policy for Window Replacement Contractors in Los Angeles?

According to the United States Bureau of Labor Statistics, injuries in the installation, maintenance, and repair industry accounted for more than seven percent of the work-related deaths that occurred in California in 2020. Window contractors, in particular, are routinely exposed to physical risks like cuts and lacerations from broken glass, falls from heights, and injuries from collapsing glass sheets. As such, even though window contractors in Los Angeles are not required to carry general liability insurance, it is always in your best interest to hire contractors that do so. Doing this provides you with financial and legal cover if bodily injuries and property damage occur due to your window project.

While window contractors in Los Angeles do not have to carry general liability insurance, they must maintain a surety bond of $15,000 and also comply with state-mandated workers' compensation requirements for their employees. These contractors must also disclose their general liability insurance status to any homeowner who wishes to retain their services.

Always request proof of insurance and bonding from your intended window contractors and authenticate this proof with the appropriate organization before they begin any work in your home. You can also reach out to the California Contractors State License Board (CSLB) by calling (800) 321-2752 to get additional information on the necessary insurance and bonding requirements for Los Angeles window contractors.

How to File a Complaint Against a Bad Window Replacement Contractor in Los Angeles

The Los Angeles City Attorney's Office and the California Contractors State License Board (CSLB) are just a few of the local and state agencies that receive complaints against fraudulent and deceptive window contractors operating in Los Angeles.

In 2019, the LA City Attorney's Office announced that it had frozen the assets of a contractor that had been involved in a scheme to defraud homeowners seeking to undertake energy efficiency-related home improvement projects out of over $1.4 million. Likewise, in February 2020, NBC Los Angeles reported the arrest of a contractor alleged to be involved in a series of contractor scams across Southern California going back almost 14 years and costing homeowners in the area tens of thousands of dollars.

These examples serve to underscore the prevalence of home improvement scams in the Los Angeles area and the importance of looking out for signs of these scams when searching for window contractors in the city. Some red flags to watch for include:

  • Unsolicited offers of window inspection, cleaning, repair, or maintenance services
  • High-pressure sales tactics designed to get you to make on-the-spot decisions
  • Discounts and offers that seem too good to be true
  • Requests for complete or large payments upfront
  • Refusal to offer written contracts, warranties, and other forms of written documentation for the job

In 2021, the CSLB closed more than 17,600 consumer complaints against contractors across the state and brought more than 2,800 legal actions against the violators implicated in these complaints. The following tips can help ensure that you do not fall victim to the actions of unscrupulous and fraudulent window contractors in Los Angeles:

  • Avoid unsolicited offers of services from window replacement contractors, whether in person, over the phone, or online
  • Get recommendations on professional window contractors from friends, family, acquaintances, or resources like CSLB's Find My Licensed Contractor platform.
  • Check online for reviews on the contractor on sites like the Better Business Bureau and Google Review. Also, peruse the CSLB's Most Wanted List and make sure that any roofing contractor you are considering is not featured in it.
  • Always get and compare quotes for your window project from at least three different window contractors in the city before settling on one.
  • Ensure that your preferred window contractor has a verifiable local address and can provide up to three references. Do not hire contractors who are hesitant to provide this information.
  • Be suspicious of any window contractor who uses an overly aggressive sales pitch and tries to persuade you to start work right away.
  • Always verify that your preferred contractor has an appropriate CSLB-issued license.
  • Never agree to verbal contracts and warranties. Insist on written documentation that properly describes the scope, terms, and conditions of your requested window services, and review these contracts and warranties properly before signing them.
  • Never pay the full cost of the project upfront. If you must make an advance payment, it should never amount to more than $1,000 or 10 percent of the project's final cost. Note that you should always pay the lesser of these options.
  • Avoid cash payments
  • Always keep in mind that if something seems too good to be true, it usually is

You can file a complaint if you suspect that you may have been contacted by a fraudulent window contractor or if you or a loved one have fallen victim to window replacement, repair, and installation scams in Los Angeles via any of the following methods:

  • By reaching out to the LA City Attorney's Office at (213) 978-8070, (877) 522-2737, or online via its consumer complaint platform
  • By filing a construction complaint with the California Contractors State License Board (CSLB)
  • By reaching out to the LA County Department of Consumer and Business Affairs (DCBA) at (213) 974-1452, (800) 593-8222, or via an online complaint form
  • By reaching out to the Consumer Protection Division of the LA District Attorney's Office at (213) 257-2450
  • By contacting the Los Angeles Police Department (LAPD) at (213) 928-8223

Finally, you can pursue private legal action against fraudulent window contractors in the city by filing a case in an appropriate Los Angeles County Court. However, you should always get competent legal counsel before doing so. You can find licensed and qualified consumer attorneys in the Los Angeles area by using the resources that the State Bar of California provides on its Need Legal Help webpage.