loading Loading, please wait...

How to Verify a Professional's License in Pomona?

Professionals intending to offer their services in Pomona City must first obtain the professional license for their occupational category. Residents of the city are advised to verify a professional's license before engaging the professional's services in order to protect themselves from charlatans and con artists. The California Department of Consumer Affairs handles the licensing of professionals in Pomona City through the administration of more than 280 license types to qualified individuals. To verify a professional's license, you can contact this Department at (800) 952-5210 or utilize the Department's online license search tool.

In addition to confirming a professional's license, it is also essential to confirm whether the professional has adhered to applicable citywide occupational regulations. For example, construction contractors cannot perform a building-related job in Pomona City without getting the necessary building or construction permit. These permits are issued by the Building and Safety Division of the city's Department of Development Services. To make general inquiries on the issuance of these permits, you can contact the Division at (909) 620-2371.

Do Pomona Neighborhood Councils
Issue Permits?

The City of Pomona has six Council Districts, and each of these districts consists of various neighborhoods within the city. Each district has a representative, and these district representatives, together with the City Mayor, make up the Pomona City Council. You can utilize the city's online map to find your residential district and know your district's representative. The City Council is the city's local government and has the responsibility of governing the city.

The City Council does not issue home improvement or construction permits. Nonetheless, it performs several governmental functions to improve the lives of residents and ensure public safety. For example, since December 2020, the City Council has deliberated on an ordinance that would improve the state of affordable housing in the city. The ordinance is expected to include provisions that require developers to make some housing units affordable to residents who are low or middle-income earners. Alternatively, developers can choose to contribute to the city's affordable housing fund. Also, in April 2021, in an attempt to ensure reforms in the police department, the City Council began plans to create a police oversight commission.

How Do You File an Unfair Business
Complaint in Pomona?

The Los Angeles County Department of Consumer and Business Affairs (DCBA) handles reports of unfair business practices or consumer grievances in Pomona City through its in-house complaint and mediation mechanism. To this end, residents can choose to file an unfair business or consumer complaint or request to mediate with the relevant professional or business. Residents who choose to file a complaint can submit such complaints online or in person. To file a complaint in person, you need a complaint form, which is available in English or Spanish. The appropriate completed form should be returned to

  • County of Los Angeles
  • Department of Consumer and Business Affairs
  • 500 West Temple Street
  • Room B-96
  • Los Angeles, CA 90012-2706

Residents who choose mediation must request a mediation session with the DCBA online or in person. To make an in-person request, you must obtain a mediation request form, which is also available in English or Spanish. You must then return the completed form to

  • County of Los Angeles
  • Department of Consumer and Business Affairs
  • 500 West Temple Street
  • Room B-96
  • Los Angeles, CA 90012-2706

When residents opt for mediation, a mediator from the DCBA will assist them and the relevant professional or business in mediating the consumer grievance. However, mediation is voluntary, and neither you nor the business or professional can be mandated to attend. For assistance on consumer grievances that can be mediated and how consumer complaints can be filed, you can contact the DCBA at (800) 593-8222 or (213) 974-1452.

Note that when you file a complaint with the DCBA, the Department will address your complaint in the public's interest, and you may not receive satisfactory personal compensation for the unfair actions of the business . To seek adequate compensation, you can initiate civil proceedings against the business or professional at the Small Claims Court of the Los Angeles County Superior Court of California. Be aware that this court presides over claims not exceeding $10,000. It is a good idea to consult with a qualified attorney on the best legal steps to take for your case before suing.