Get Quotes from Top Locksmiths in San Jose, CA

Questions to Ask Before Hiring a Lock Smith or Pop a Lock in San Jose

Whether you are replacing a lost key or changing a damaged lock, or upgrading a lock to prevent a break-in, you are required to hire a licensed locksmith in the city who is conversant with the California locksmith regulations. Note, over 20 million keys are lost annually in the US, and about 4,000 burglary incidents are recorded every year in San Jose.

However, as with any other profession, there is always the possibility of hiring an incompetent locksmith that can end up doing you more harm than good. Asking the following questions can help you avoid these situations and ensure that you hire qualified, experienced, and well-insured locksmiths in San Jose:

Are You Licensed to Practice as a Locksmith in San Jose?

The activities of locksmiths in San Jose are regulated at the state level by the California Department of Consumer Affairs (DCA) through its Bureau of Security and Investigative Services (BSIS). Per state law, locksmiths in the city that wish to provide services to clients in exchange for compensation must be licensed by this bureau before doing so. Noncompliance with this licensing requirement is considered a misdemeanor offense and is punishable by fines of up to $10,000, county jail imprisonment of up to one year, or a combination of both.

Locksmiths wishing to obtain licenses from the BSIS may apply to the bureau online via the DCA's BreEZe Online Services platform. Note that these locksmiths will have to create a user account on the portal before initiating the application process. Alternatively, locksmith license applications can be made to the BSIS by submitting a Locksmith Company Application for License Form, along with all necessary additional documents, to

Bureau of Security and Investigative Services
P.O. Box 989002
West Sacramento, CA 95798-9002

Locksmith license applicants must also comply with certain eligibility requirements before they can be issued licenses by the BSIS, and these include:

  • Paying all stipulated fees
  • Undergoing a criminal history background check. This check is conducted by the California Department of Justice (DOJ) and Federal Bureau of Investigation, and applicants will be required to submit a separate Live Scan Request Form for this step
  • Submitting two recent passport-quality photographs
  • Providing any additional documentation that the bureau may deem necessary at the time of the application

Note that the BSIS also requires locksmith employees of licensed locksmiths to undergo a separate registration process. Additional registration is also needed for any branch office the locksmith wishes to operate outside the primary place of business listed on their license. These registrations can be done online via the BreEZe platform or by submitting an Application for Locksmith Employee Registration Form or a Branch Office Registration Application Form, whichever is applicable, to the BSIS at the address listed above.

Finally, BSIS-licensed locksmiths who wish to provide services worth $500 or more, cost of labor and materials inclusive, at any single worksite are required to obtain a separate state-issued license from the DCA's Contractors State License Board (CSLB) before doing so. This agency issues two locksmith licensing options, namely the C-28 - Lock and Security Equipment or a C-61/ D-16 - Hardware, Locks and Safes contractor licenses, and locksmiths that wish to obtain either of these licenses must meet the following criteria:

  • Be 18 years old, or more
  • Have either a valid Social Security Number or an individual taxpayer identification number
  • Submit an Application for Original Contractor License Form
  • Provide acceptable documentation to verify that they have attained no less than four years of locksmith-related work experience
  • Pass a licensing examination
  • Undergo a background check
  • Meet the board's mandatory insurance and bond requirements

Note that locksmiths who provide services worth $500 or more at a single worksite without holding a valid CSLB-issued license can receive statutory and administrative penalties of up to $15,000 in fines, jail time of up to six months, or both.

You can get additional information on the state-mandated licensing requirements for locksmiths in San Jose by contacting the BSIS at (916) 322-4000 or (800) 952-5210 and the CSLB at (800) 321-2752. You can also verify your prospective locksmith's licensing status by utilizing the License Search portal that the DCA provides for this purpose.

Do You Hold Any Certification as a Locksmith?

After making sure that the relevant regulatory agencies have appropriately licensed your prospective locksmiths, you should check if they also hold certifications obtained from professional bodies. Locksmiths that have been certified by or belong to professional bodies are usually more competent than their counterparts and also have other advantages over them, like

  • Access to better training and educational opportunities
  • Access to better insurance options, and other similar industry resources
  • Access to cutting-edge tools and equipment
  • They are better updated on recent locksmith-related regulations and technological advancements

All these, as well as the fact that certified locksmiths are typically held to high professional standards by their certifying organizations, provide you with an added assurance that a competent and experienced locksmith will deliver your required services.

Some reputable professional bodies that locksmiths in San Jose usually join or obtain certifications from include:

  • The Associated Locksmiths of America (ALOA)
  • The Society of Professional Locksmiths (SOPL)
  • The California Institute of Locksmithing

Popular courses and certification options that these organizations offer to interested locksmiths in the city include:

  • Fundamental Locksmith Certification
  • Registered Locksmith Certification
  • Certified Professional Locksmith Certification
  • Certified Master Locksmith Certification
  • Certified Automotive Locksmith Certification
  • Certified Professional Safe Tech Certification
  • Certified Master Safe Tech Certification
  • Certified Forensic Locksmith Certification
  • Institutional Certified Professional Locksmith Certification
  • Certified Electronic Locksmith Certification
  • Certified Institutional Lockshop Manager Certification

Bear in mind that you should always verify any claims made by your prospective locksmith regarding certifications or other types of credentials obtained from a reputable professional body by requesting proof of this and validating this proof with the relevant organization.

How Much Do You Charge Compared to Other Locksmiths in the City?

It is important to find out how much you will have to pay your prospective locksmith for their services before finalizing any hiring plans with them. This reduces the likelihood of payment problems and other disputes between you and the locksmith when the job is finished. Locksmiths in San Jose typically charge an average of $100 - $300 for their service. However, the actual cost of hiring these locksmiths for a job will depend on a variety of factors, including

  • The specific type of service you request
  • The types of locks involved
  • The urgency of your requested service
  • The complexity of the job
  • The time of day
  • Your location within the city
  • Trip fees

It is always a good idea to get and compare cost estimates for your required locksmith services from up to three different locksmith companies before selecting any locksmith in the city. This helps you get a fair idea of the going local rates for your required services. It is also an excellent strategy to spot dishonest locksmiths that take advantage of clients by deliberately overcharging their services. However, you should also look out for locksmiths with quotes that are significantly lower than the competition, as this is another trick dishonest locksmiths use to entice unsuspecting clients.

What Kind of Locksmith Services Do You Offer?

Professional locksmiths in San Jose typically have the knowledge, experience, and tools necessary to offer both residential and commercial clients a variety of lock installation, repair, and re-opening services, including

  • Access control system installation
  • Security lock upgrades
  • Smart lock installations
  • High-security lock installations
  • Electronic access installation
  • Building lockout services
  • Car lockout services
  • Auto and motorcycle lock services
  • Safe selection and installation
  • Safe unlocking and repair
  • Key replacement
  • Key cutting and copying
  • Rekeying
  • Door and window lock repair
  • Emergency locksmith services
  • Mobile locksmith services

Nonetheless, it is important to confirm that your prospective locksmith has the skill set needed to provide the precise types of services you require before you finalize any arrangements with them. You should also find out and agree on the cost of these services before any work begins, and make sure that these rates, along with any guarantees or promises the locksmith makes regarding the project, are included in your service contract. Doing this considerably reduces the possibility of service-related misunderstandings or conflicts arising between you and the locksmith during or after the job is completed.

Listed below are average price ranges for commonly requested locksmith services in San Jose:

Estimates for locksmith services based on the type of service:

Key duplication
$10 - $30
House/building lockout
$50 - $225
Door lock repair
$50 - $225
Door lock installation
$100 - $370
Key extraction
$50 - $220
Key replacement
$70 - $150
Rekeying house locks
$75 - $180
Safe opening
$150 - $465
Changing locks
$150 - $565
Filing cabinet lock replacement
$55 - $100
Mailbox key replacement
$55 - $100
Auto locksmith services
$20 - $375
Emergency services (in addition to regular charges)
$100 - $300
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the type of lock being installed/replaced (materials only):

Sliding Door
$20 - $350
Knob
$25 - $70
Privacy
$25 - $70
Padlocks
$30 - $85
Deadbolts
$40 - $95
Lever
$60 - $100
Smart
$100 - $560
Pocket
$100 - $250
Keyless
$150 - $360
Touchpad
$180 - $295
Electronic
$200 - $520
Grip Set
$235 - $600
Fingerprint
$250 - $535
Mortise
$300 - $550
Door latch guard
$50 - $150
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the locksmith's expertise/level of experience

Apprentice
$50 - $75
Journeyman
$75 - $105
Master
$110 - $165
Trip fees
$25 - $100
Source: U.S. Bureau of Labor Statistics

Do You Provide Auto Locksmith Services in San Jose?

At least one vehicle is stolen every 45 seconds in the United States, and one out of every eight theft occurs because the driver left the keys or fob inside. This statistic underscores the importance of calling an auto locksmith as soon as you realize you have locked yourself out of your vehicle so they can help you unlock it and get back inside as quickly as possible. If the vehicle that you have been locked out of, lost, or damaged its keys is a motorcycle, then you should also find out if the locksmith company you contact has a staff of knowledgeable and experienced motorcycle locksmiths available. This is because motorcycle keys typically utilize a manufacturer coding system different from other types of vehicles, and specialized tools and equipment are usually required to cut a new one, even if you still have the original key.

Finally, make sure your chosen motorcycle or auto locksmith has enough experience working on your vehicle's particular make and model, and ask if they offer mobile locksmith services in addition to their in-shop services. Doing this can cut the expense of towing the vehicle to the locksmith's shop.

Listed below are services commonly provided by car locksmiths and motorcycle locksmiths in San Jose, as well as cost estimates for these services:

Key duplication
$10 - $55
Rekeying
$40 - $155
Car lockout
$85 - $175
Key extraction
$50 - $200
Door lock repair
$50 - $170
Car ignition repair
$150 - $350
Changing locks
$50 - $180
Transponder key reprogramming
$50 - $250
Keyless fob replacement
$150 - $300
Key replacement
$75 - $280
Bike lock change
$70 - $180
Motorcycle key replacement
$85 - $120
Car door and truck lock repair
$50 - $250
Motorcycle seat lock repair/replacement
$10 - $50
Motorcycle steering/wheel lock repair/replacement
$20 - $50
Motorcycle gas cap lock repair/replacement
$10 - $30
Mobile services
$100 - $250
Source: U.S. Bureau of Labor Statistics

Do You Provide Emergency Locksmith Services?

Even though many situations requiring locksmiths can be considered urgent, there are certain scenarios where you will need to get in touch with a good locksmith near you immediately. These include:

  • You just got burglarized and need to replace your locks
  • Your keys are locked inside your home or vehicle
  • You have lost your keys and do not have any spares
  • Your key broke inside the lock
  • Your home or office's access control system is malfunctioning
  • You are concerned about your home security
  • You need to recode an electronic keypad lock or reprogram a transponder key
  • You do not remember the combination to your safe
  • You need to get the locks changed because you just moved into a new apartment

When faced with these kinds of circumstances, it is easy to fall into the temptation of hiring the first emergency locksmith you come across. However, it is crucial to make sure that this locksmith is not only properly licensed, competent, and trustworthy but also situated close enough to ensure that your issue is treated as quickly as possible. A good way to find trustworthy and competent emergency locksmiths in San Jose is through online directories provided by reputable organizations like the Better Business Bureau and the Associated Locksmiths of America.

You can also consider narrowing your search for emergency locksmith services to available mobile locksmiths in the area. These types of locksmiths operate out of mobile workshops, and using them in an emergency might be beneficial in the following ways:

  • 24/7 availability and faster response times
  • Better access to difficult-to-reach or farther locations
  • More on-the-job experience due to the volume of job requests that they typically get
  • Little-to-no towing fees in situations where you are dealing with an auto locksmith emergency

Note that when you hire a locksmith for emergency services, especially outside regular office hours, you may have to pay an extra fee on top of their usual rates, regardless of whether they are mobile locksmiths.

Another helpful alternative for dealing with emergency locksmith situations is registering with a locksmith service like KeyMe, MinuteKey, or any other similar company that allows customers to create and save digital copies of their keys online. These digital keys can subsequently be printed at available self-service kiosks across the city. However, it should be noted that these types of locksmith services have some disadvantages, like

  • Anyone that gets access to the digital copy of your key can make physical copies of them
  • There is always the risk of hacks and data breaches exposing digital copies of your key to unauthorized parties
  • There is no guarantee that you will find a self-service kiosk near the scene of your emergency
  • Not all keys can be copied, and you may be unable to get a duplicate right away. This typically happens when high-security keys are involved

To this end, you should consider taking several steps to minimize the occurrence of emergency locksmith situations and ease the stress that typically accompanies these situations. These steps include:

  • Storing the contact details of at least two trustworthy local locksmiths that you can contact in times of an emergency
  • Getting extra keys
  • Using lockboxes to prevent lockouts
  • Organizing your keys properly
  • Installing smart locks
  • Selecting locks that fit your unique style and preferences and familiarizing yourself with the features of these locks
  • Properly maintaining your locks

Do You Provide Smart Lock Services?

Smart locks generally refer to Wi-Fi or Bluetooth-enabled devices that allow you lock and unlock doors with fingerprints, voice commands, remote access, or a combination of these. If you have a smart lock installed in your home or office, then you should confirm that the locksmith you contact to help you resolve any issues with them has the necessary experience, tools, and skill set required to deal with these types of locks. This is because these smart locks do not use traditional locking mechanisms and often require I.T. knowledge and programming proficiency to ensure that they are correctly installed, repaired, or replaced.

Therefore, if you are dealing with a smart lock that has been damaged, had its battery drained, hacked, or experienced any malfunction, verify that your prospective locksmith specializes in providing smart lock services before they get to your location. You should also confirm that the locksmith is familiar with your specific smart lock's operating technology and any recent software updates pushed by the lock's manufacturer. Many smart lock manufacturers usually combine one or more of the following operating technologies for their smart lock products:

  • Fingerprint sensors with biometric recognition and authorization
  • Programmable numeric keypads with PIN codes or passwords for door locking and unlocking
  • Mobile apps with digital keys for wireless or remote door locking and locking

At least 63 percent of new homebuyers want smart locks and alarms. However, even though these types of locks are becoming popular among homeowners due to their convenience of use, enhanced security features, and superior technology, they still have a number of disadvantages when compared with traditional locks:

Pros of having a smart lock Cons of having a smart lock
Ease of entry Heavy reliance on phones and networks
Convenience due to remote locking and unlocking Reliance on batteries that need constant recharging or regular replacing
Enhanced security and safety Susceptible to hacking
Protection from lock picking High cost of installation and repair
Connectivity with the rest of your home and other smart devices The technology may fail

Some popular smart lock manufacturers with products favored by San Jose homeowners include:

  • August
  • Schlage
  • Yale
  • Nest
  • Kwikset
  • Level
  • Lockly
  • Ultraloq
  • Wyze

Do You Conduct Background Checks on Your Employees?

San Jose-based locksmiths and their employees are typically required to submit to a state-mandated criminal history background check before they can be licensed or registered by the Bureau of Security and Investigative Services (BSIS). Nevertheless, it is always a good idea to ensure that the locksmith company you select to provide your required services also conducts in-house background checks on all its personnel, even after they have been properly licensed and registered by the BSIS.

Some of the common background checks that professional locksmith companies in the city typically conduct for their current staff and prospective employees include:

  • Criminal record checks: this is one of the most common types of background checks conducted by locksmith companies, and it generally involves contacting regional, state, and federal law enforcement agencies to find out if the individual being checked has any past criminal convictions and pending or ongoing court cases
  • Civil court checks: these are similar to criminal background checks but instead focus on local and state court systems for any non-criminal lawsuits, claims, or judgments that involve the staff or prospective employee
  • Credit checks: these types of checks involve looking into the individual's full credit history and generally include checking their payment histories and recent credit inquiries as well as their unpaid bills in collections, bankruptcies, tax liens, and civil judgments, if any
  • Driving record checks: these types of checks are typically done for individuals that will be using the locksmith company's vehicles for official purposes, and it involves verifying the genuineness of their driver's licenses and checking for any DUIs/DWIs, license suspensions, or moving violations on their records
  • Drug screening: this involves checking the individuals for illicit drug use. These screenings are usually conducted routinely and unannounced
  • Education and employment verification: this type of check involves verifying the individual's educational credentials, employment history, and previously attained work experience
  • International background checks: these refer to background checks that are conducted for individuals that previously lived, studied, or worked abroad and typically include criminal, education, and employment checks

Retaining the services of reputable locksmith companies that properly vet their employees is an effective way to reduce the likelihood of thefts, robberies, or other similar scenarios when dealing with locksmith-related situations. As such, always confirm that your prospective locksmith company performs in-house background checks on their employees, particularly any person directly involved in providing your required locksmith services. It is also a good idea to get the names and descriptions of these persons before they are dispatched to your home and ensure that they come along with ID cards that can be used to verify this information.

You can also take additional steps to ascertain the trustworthiness and professionalism of your preferred locksmith companies in the city before you conclude any hiring agreements with them by

  • Asking for references of past clients and checking these references
  • Looking them up online via review websites and social network platforms like Yelp, Google Review, and the Better Business Bureau
  • Checking public records provided by local law enforcement agencies, courts, and correctional facilities for any available information on the locksmiths

Do You Provide a Warranty for Your Locksmith Services?

Professional San Jose-based locksmiths usually offer their clients two types of warranties, which are:

  • Manufacturer's Warranties
  • Workmanship Warranties

Manufacturer warranties cover defects in the locks and products used during the implementation of the requested locksmith services and typically offer this protection for up to one year starting from the date the product was purchased and installed. On the other hand, workmanship warranties cover any defects in the services provided by the locksmith, and their validity period largely depends on the locksmith that issues them. Note that in situations where an installed lock under warranty has any factory-related problems, you may have to contact the product manufacturer directly and not the locksmith that installed the lock to resolve these matters. However, these situations hardly occur when you hire professional and trustworthy locksmiths, as they typically use only high-quality products for their services.

Finding out if a locksmith offers warranties is crucial when searching for locksmith services in San Jose, and you should get confirmation on this before entering any agreements with your preferred locksmith. These warranties assure you that the work was done correctly and with high-quality products that will perform as expected. While warranties may be implied or verbal, it is advisable to request a written one, as this allows you to understand the warranty's terms and conditions clearly. Note that these terms and conditions are determined mainly by the product type, manufacturer, and locksmith in question. However, many manufacturer's and workmanship warranties do not typically cover defects or damages caused by:

  • Improper installation of the lock
  • Repair work done by unauthorized locksmiths
  • Natural disasters, misuse, negligence, or vandalism

To avoid situations that could make your warranty void, ensure that you take the time to properly read the terms and conditions of these warranties once they are issued to you.

Do You Carry the Necessary Insurance Policy for Locksmiths in the City?

Hiring a locksmith that is not adequately insured makes you liable for any accidents, injuries, property damage, or service-related errors that may occur or be caused by the locksmith in relation to your requested services. Note that, per state requirements, all locksmith companies that operate in San Jose must carry worker's compensation insurance for their employees. Similarly, locksmiths in the city that wish to offer services worth $500 or more at a single worksite are required to post a $15,000 surety bond before they can be authorized to do so.

In addition to these mandatory insurance and bond requirements, you should also ensure that your preferred locksmiths carry general liability insurance and professional liability insurance. The former covers on-the-job accidents and injuries, while the latter covers errors caused by the locksmith's negligence or improper service delivery.

As such, always request proof of insurance, and bonding where necessary, from your preferred locksmiths when making hiring arrangements with them and validate this proof with the appropriate insurance and bond issuer before they begin any work. Also, ensure that the locksmith's general liability insurance plan will be adequate for the scope of work to be done and includes third-party coverage.

You can direct inquiries concerning the state-mandated insurance and bond requirements for locksmiths that operate in San Jose to the California Contractors State License Board at (800) 321-2752 and the local district office of the California Division of Workers' Compensation at (408) 277-1292.

How to File a Complaint Against a Bad Locksmith in San Jose

You can file complaints against bad locksmiths in San Jose with state regulatory agencies like the Bureau of Security and Investigative Services (BSIS) and local consumer protection agencies like the Santa Clara District Attorney's Office.

In its 2021 annual report, the BSIS indicated that it received 2,822 complaints from consumers across the state, and approximately 2813 of these complaints were deemed sufficient to warrant further investigation. Dishonest locksmiths, con artists, and other shady characters in San Jose often attempt to defraud unsuspecting residents of the city that need locksmith services through several scams and techniques, like

  • Using inferior products despite charging rates for high-quality products
  • Advertising ridiculously low rates to entice clients
  • Using official-looking but bogus websites to deceive clients
  • Demanding complete payment upfront, usually in cash
  • Lying that they hold valid licenses or certifications
  • Stealing sensitive information and other valuables from clients
  • Using high-pressure sales techniques, intimidation, or threats to convince customers to pay more than the agreed-upon rates

In March 2021, NBC Bay Area reported an uptick in locksmith-assisted vehicle thefts in Santa Clara County and its environs. According to the report, these car thieves operated by getting unscrupulous locksmiths that did not ask too many questions and were only concerned with being paid to create duplicates of car keys on the spot and then driving away with these vehicles. However, even though this report suggests a prevalence of shady locksmiths in the San Jose area, it should be noted that many locksmiths in the city also provide their services competently and legitimately. To this end, you can ensure that you retain the services of a professional, legitimate, and competent locksmith when searching for locksmith services in San Jose by taking the following actions:

  • Get referrals to reputable locksmiths in the city from trusted friends, relatives, or online directories maintained by organizations like the Better Business Bureau and the Associated Locksmiths of America. If you require auto locksmith services, then you should also find out if your auto insurance company has a list of recommended locksmiths
  • Be suspicious of locksmith companies with generic names or locksmiths that sound vague when you contact them
  • Get and compare cost estimates from up to three different locksmiths
  • Always verify your intended locksmith's licensing status, either online or by calling (800) 952-5210
  • Never hire locksmiths that insist on being paid upfront
  • Be suspicious of locksmiths that use 800 numbers instead of local phone numbers
  • Ask for a receipt for the work done. Make sure that this receipt indicates the locksmith's company name, address, and phone number, the services provided and their costs, the cost of locks and other materials used, and the total amount charged
  • Do not let locksmiths drill your lock, and never hire one who insists that this is the only way to unlock your door. Professional locksmiths are generally experienced and equipped to open locks without drilling into them
  • Call the San Jose Police Department right away if your locksmith demands payment simply for showing up or makes any threat against you

You can file complaints against locksmiths that operate in San Jose with the Bureau of Security and Investigative Services (BSIS), either online or by completing and mailing a complaint form to

Bureau of Security and Investigative Services
P.O. Box 989002
West Sacramento, CA 95798-9002

Matters that specifically involve suspected unlicensed locksmithing activities can also be reported by completing and submitting a separate UAAU Activity Lead Form to the bureau.

Finally, you can file complaints against San Jose-based locksmiths with the Consumer Protection Unit of the Santa Clara District Attorney's Office, either online or by submitting a consumer complaint form to

Santa Clara County
Office of the District Attorney
Mediation Services
Consumer Protection Unit
70 West Hedding Street
San Jose, CA 95110