Get Quotes from Top TV Repair Services in San Jose, CA

Questions to Ask Before Hiring a TV Repairman in San Jose

Americans aged 15 and older watch TV on average for 2 hours and 46 minutes daily. However, it's essential to work with a trained TV repair specialist to carry out any repairs if your beloved TV develops a malfunction. When compared to do-it-yourself projects, hiring a factory-trained TV technician gives you the peace of mind that the job will be done correctly and in accordance with the manufacturer's instructions, giving your TV the best repair it can have. An efficient TV repairman ought to be able to:

  • Avert risks associated with TV maintenance.
  • Maintain the validity of your TV's warranty.
  • Use only original components.

The easiest approach to picking a knowledgeable and professional TV repairman in San Jose who can complete your repair efficiently and without adding any additional fees is to ask any prospective technicians the following questions:

Do You Repair All Types of TVs?

TVs are made with a number of technologies and are available in a variety of shapes and sizes. In light of the following crucial characteristics, it is therefore imperative to ensure that any TV repairman you are contemplating is knowledgeable about the brand and type of your damaged TV. The following are some qualities to look at:

  • Screen Type: The most common types of screens used in modern TVs are flat or curved. Curved screens allow you to see clearly from anywhere in the room, in contrast to flat displays that typically need you to sit right in front to attain the ideal viewing angle.
    • Technology Type: The following technologies for TV are the most popular ones:
    • Direct View/Cathode-Ray Tube (CRT) Model: One of the earliest types of commercially available TVs is the Direct View/Cathode-Ray Tube (CRT) variant. These devices can be recognized by their size, small screens, and excessive energy consumption. They first became popular in the 1960s. They are far less expensive, work with any resolution, and feature a higher refresh rate than future TVs.
    • Plasma: Compared to tube TVs, plasma TVs are cheaper and offer crisper, more contrasted images. However, the final image quality produced by these TVs has the propensity to degrade over time.
    • Digital Light Processing (DLP): Plasma TVs have been superseded by digital light processing (DLP), which is often more dependable, lighter, and thinner. But these TVs are no longer readily accessible under numerous new brands.
    • Liquid Crystal Display (LCD): These TVs are compact, lightweight, and power-efficient. However, compared to tube and plasma TVs, they frequently have slower refresh and response speeds and poor view angles.
    • Light Emitting Diode (LED): These TVs are even more energy-efficient than LCD TVs while offering sharper and better-quality images. They do, however, cost more money. Modernized versions of related TV technologies like OLED, QLED, Mini-LED, and AMOLED TVs offer excellent graphics while consuming less electricity.
  • Brand or Model-Specific Extras: Internet connectivity/Smart TVs, High Dynamic Range, Ultra-High Definition, and Voice Activation are all add-ons that are unique to a particular manufacturer or model.

As a result, it is crucial to make sure the TV repairman you select is qualified to handle any difficulties with the specific brand and model of TV you own. Before they start working, you and the TV repair specialist should come to a legal agreement and confirm it.

Do You Deal with All the Brands of TV?

Due to the fact that not all brands employ the same specifications and features in their TVs, be sure the professionals are aware of the precise make and model of your TV before entering into any agreements with the business. In San Jose, a wide range of TV brands are readily available, including:

Brand Highlights Drawbacks Calling Card
Samsung Impressive TV quality
4K & 8K options
Smart TV options
Tizen Os
Expensive QLED and QD-OLED
Sony Great sound and picture quality
HDR and Smart TV options are readily available
Eco-friendly
Google OS
Expensive Cognitive Processor XR Chip and mini-LED
LG Sleek designs
Affordable models
Smart TV options
Web OS
No HDR 10+ support OLED
Hisense Great value at low prices
Sizes of up to 100" available
Processing issues Variety
TCL Roku and Google compatible
Up to 8K
Affordable options
Processing and picture quality may not be up-to-par with pricier models Value
Vizio Affordable
4K resolutions
SmartCast
OS may lag and be buggy Quantum

It is crucial to remember that San Jose is home to a sizable number of knowledgeable TV repair specialists who are prepared to work with a range of TV brands and operating systems. Make sure the technician who will be fixing your TV has a lot of experience with TVs of your specific brand and specification.

Can You Advise if I Repair or Replace My TV?

Deciding whether to fix or replace your TV is critical when a problem emerges. One of the many things that will affect how people react to this is the estimated lifespan of the object. The typical lifespan of several modern TV models is 30,000–100,000 hours or 10-15 years when used moderately.

Although fixing a broken TV is usually less expensive than replacing it, there are a few unusual situations when a total replacement can be the better option. Situational examples include:

  • Your television is older than ten years.
  • You've already made several attempts to fix the problem.
  • There is a defect in the TV's hardware.
  • The TV has sustained significant damage.
  • The television panel is the issue.

It is more likely that if you contact reputable and competent TV repair specialists in San Jose, they will be upfront and honest with you about whether your TV issue can be fixed or whether you need to replace the TV. To avoid being conned by dishonest TV repairmen who are more interested in taking advantage of you by charging you diagnostic and service fees, you may also decide whether the problem with your TV is worth resolving by carrying out the following actions:

  • Troubleshooting: This involves referring to the TV's user manual and the manufacturer's website for details on model-specific problems and potential fixes. If this doesn't work, look up the make and model of your TV online, along with a description of the problem.
  • Cost Analysis: Analyze the costs involved in mending the TV's issue and weigh them against the costs associated with purchasing a new TV. You should get this information from up to three different companies, as many reputable TV repair shops in the Phoenix area offer free price quotes.

Other things to consider include comparing TV quality and looking for potential remedies to the issue, such as buying an adaptor.

Are All Your Repair Experts Certified?

Check if your top-choice TV specialists have the necessary technical training and hold any necessary professional certificates to judge their suitability for the task at hand. Qualified TV repair professionals in the San Jose metro area typically complete formal training programs and get credentials from international associations and regional trade schools like:

  • The Electronics Technicians Association International
  • The International Society of Certified Electronic Technicians

Remember never to take a person's qualifications at face value, regardless of what certificates a TV repair professional claims to hold. Additionally, you should confirm that the TV repair service you choose has direct access to the TV brand's manufacturer so they can request any necessary technical assistance.

Do You Offer Same-Day Repair Services?

There are at least two TVs in the average American home. Should any of your TVs get broken, finding out how quickly your broken TV will be fixed is essential. Depending on the severity of the problem, your TV may or may not be repaired and delivered the next day. Typical TV faults include:

  • Unsynchronized audio or video
  • Unfitting pictures
  • The remote is no longer functional
  • No audio or visual
  • Lines on the TV screen.
  • Leakage of color
  • It shuts off automatically
  • Internet connection has been lost.
  • Grayed-out display
  • Fuzzy screen
  • Distorted images
  • Disproportionate pictures

Although many of these problems can seem trivial, it is usually a good idea to receive a guarantee from your TV repairman that the problem will likely be fixed in a single day. Find out from the TV repairman whether the damaged TV can be fixed at home or if it must be carried to his shop. For effective service delivery, some common TV repairs that must be finished at the TV repairman's business typically take longer than one day.

  • Replacements for dead motherboards
  • Replacements for TV panels
  • Replacements for fried circuit boards
  • Replacements for broken or wholly damaged screens

Look for another TV repairman if the one you contacted seems hesitant to provide you with a time estimate for the repair or a rough estimate of the charges you might spend if the repairs take more than a day.

Do You Hold the Relevant License for TV Repair Technicians?

An Electronic Repair (Electronic Service Dealer) registration is required in San Jose in order to repair electronics such as cellphones, tablets, personal computers, and televisions. This license is regulated by the Bureau of Electronics and Appliance Repair, Home Furnishing and Thermal Insulation. However, this is not required if the repair technician holds a satellite system license from the Contractors State Licensing Board.

For more information on how to register, contact the BAR via email or physically at:

BEARHFTI
4244 South Market Court,
Suite D
Sacramento, CA 95834
Phone: (916) 999-2041

The following additional appliances and electronics-related services are also offered to interested consumers by San Jose's skilled TV repair specialists:

TV mounting and installation:
$165 - $177
TV setup:
$50 - $130 per hour
Smart device setup:
$150 - $1,510
Remote repair:
$10 - $55
Phone repair:
$50 - $650
Computer repair:
$100 - $1,000
VCR system repair:
$45 - $135
Home projector repair:
$125 - $385
Home theater and sound bar repair:
$100 - $320
Household appliance repair:
$50 - $460

It is critical to understand that the brand and type of the appliance in question heavily influence how much any repair services will really cost. However, make sure to inquire about their other services before choosing your desired TV repair provider. Additionally, make sure to haggle over the costs of these services in order to receive a decent deal.

Do You Offer Genuine Spare Parts?

Along with making sure they are technically competent, you must make sure the TV repairman you have chosen has access to premium Original Equipment Manufacturer (OEM) TV parts. These benefits make these parts useful despite the fact that they are often more expensive than generic parts.

  • Identification, ordering, and refilling are made simple.
  • Since they work with your TV, they will last longer.
  • They benefit from scientific developments.
  • They increase safety.
  • They uphold and keep your warranty in force.
  • You are given access to the manufacturer's knowledge through them.

These benefits enable your restored TV to perform well and last longer, allowing you to save money gradually. Even when you hire a good repairman, it is possible that original OEM components for your TV might not always be available. This often happens when the production of a specific component has been discontinued.

In some circumstances, you might not have a choice but to employ generic parts. Depending on their accessibility and whether they can be purchased locally, the delivery of the essential parts for the job could take up to three or four business days.

Are Your Repair Services Covered by a Warranty?

Thanks to the warranties that TV repair experts in San Jose frequently offer, you can be sure that your TV repair was carried out expertly, competently, and with high-quality, genuine parts. This is especially valid in light of the importance these warranties have in terms of the law. If the potential technician is reluctant to provide any warranty, see it as a red flag.

The technician issuing the warranty, the precise make and model of the TV in question, and other considerations all have a role in how long your warranty lasts, which normally ranges from three months to a year. However, many of these warranties often do not pay for damage that occurs in the situations listed below:

  • Burn-in difficulties and picture retention
  • Cosmetic damages
  • Damage brought on by shipping
  • Faulty installations
  • Misuse, inadequate maintenance, vandalism, or natural disasters
  • Ordinary wear and tear
  • Power line spikes

A list of authorized TV repairmen is often provided to customers by several manufacturers when they need to solve issues with TVs that are still under warranty. Bringing the broken TV to one of these licensed repairmen is crucial to avoid voiding your warranty. The TV could need to be totally replaced or sent back to the manufacturer for these modifications, depending on how severe the issue is.

A select few electronic merchants and outlets, like Walmart and Best Buy, also offer extended protection plans and extended warranties. These provide additional security beyond the manufacturer's warranty, such as paying for unintentional losses. The retailer or outlet providing the extended protection plan defines its scope and coverage, just like with manufacturer's warranties. Here are some benefits and drawbacks of purchasing an extended TV protection plan:

Pros of Extended Protection Plans Cons of Extended Protection Plans
Provides additional coverage for TVs Can be quite expensive
Can be used after the original manufacturer's warranty expires Cost doesn't usually make sense for low-end TVs
Offers extra peace of mind Repairs covered usually cost less than the actual plan

Always request a written copy of any warranties that are given to you, thoroughly read through their terms to comprehend their requirements, and watch out for any activities that could void them.

How to File a Complaint Against a Bad TV Repair Service in the San Jose

Any consumer complaints involving businesses, including TV repair technicians in San Jose, are handled by the Consumer Protection Unit of the County of Santa Clara Office of the District Attorney. The Bureau of Electronics and Appliance Repair, Home Furnishing and Thermal Insulation may also be contacted with such concerns.

The following scams are regularly used by con artists and dishonest TV repairmen in San Jose to deceive unwary clients:

  • Claiming that the TV must be replaced because it is utterly ruined
  • Flashing their fake credentials
  • Intentionally damaging other TV components,
  • Making use of illegal or counterfeit components despite having paid for authentic parts
  • Seeking full money upfront
  • Unexpectedly finding more severe damage and requesting more money to repair it

You can avoid these con artists and make sure the TV repairman you want to engage is dependable by completing the following:

  • Confirm that you will receive a warranty.
  • For any parts you buy, be sure to get a receipt.
  • Never pay in total upfront for any necessary TV repair services, and consider the technician's request that you do so as a bad sign.
  • Observe the professional closely while they complete the repair.
  • Look up the business's internet reviews on Google Reviews, Yelp, and the Better Business Bureau.
  • Verify the validity of any certifications the technician claims to have.
  • Request a preliminary inspection and cost estimate from the TV repair specialists you wish to engage. Examine costs from at least three sources before choosing a technician.
  • Check the company's online reviews on the Better Business Bureau, Yelp, and Google Reviews.
  • Verify any certifications the technician says they possess are valid.
  • Verify the expert has the appropriate Bureau of Electronics and Appliance Repair, Home Furnishing, and Thermal Insulation licensing.

You can notify the Consumer Protection Unit of the County of Santa Clara Office of the District Attorney about dishonest or unqualified TV repair technicians in San Jose by calling (408) 792-2880, sending an email, or filing an online complaint.

You can also file a TV repair complaint with the Bureau of Electronics and Appliance Repair, Home Furnishing and Thermal Insulation.