Get Quotes from Top Window Repair Contractors in San Jose, CA

Questions to Ask Before Hiring a Window Company in San Jose

As your houses get older, it becomes necessary to replace, repair, or install new windows due to wearing, a fault, changed lifestyle, or new designs. Also, today, it has become essential to install windows that help improve the energy efficiency of your home - such windows cut your utility bills by as much as 30 percent. While you may want to attempt to repair or replace your window all by yourself, it is smart to consult a qualified window contractor in San Jose who can help make a suitable choice, install according to the manufacturer's recommendations, and is knowledgeable about the city's Building Code.

Before you hire a window installation contractor in San Jose, ask the following questions to determine their competency:

Are You Licensed to Practice as a Window Contractor in San Jose?

Individuals or businesses in San Jose that provide window-related services such as repairs and replacements where the total cost of the work is $500 must obtain a license from the California State License Board (CSLB). This total cost of $500 includes the materials and labor. There are a couple of licensing options available to window-related firms, including the C-61/D-52 - Window Coverings Contractor License and the C-17 - Glazing Contractor License.

To obtain a window contractor license from the CSLB, the applicant must complete and submit an Application for Original Contractor License Form to:

Contractors State License Board
9821 Business Park Drive
Sacramento, CA 95827-1703
Mailing Address:
P.O. Box 26000,
Sacramento, CA 95826-0026

In addition to the form, the applicants must check the following requirements:

  • Pay the applicable fee
  • Pass a CSLB-administered licensing examination
  • Provide proof of at least four years of experience as a journeyman in acceptable documentation. The experience must have been achieved not later than ten years before the licensee's application.
  • Provide proof of purchasing an insurance policy and the CSLB-mandated bond.

Any window contractor offering window-related services in San Jose worth more than $500 without a license violates the CSLB's licensing requirements. These individuals can face up to six months in jail and a fine of up to $15,000 if they are found guilty. To learn more about the licensing requirements of San Jose window contractors, contact the CSLB at (800) 321-2752.

Regardless of the cost of your project, always hire a licensed window contractor in San Jose to complete your work. These individuals are more competent, having met all the licensing requirements of CSLB. To verify the licensing status of a window contractor, you can use the CSLB's Check a Contractor License platform or by calling the board at (800) 321-2752.

How Much Do You Charge Compared to Other Window Repair Contractors in the City?

How much it will cost you to hire a window contractor in San Jose depends on several factors, such as:

  • The local reputation of your window contractor
  • Your location within the city
  • Accessibility to the defective window
  • The size and design of the windows
  • The material of the window frame
  • The type of glass

If the window contractor offers additional services like repairing the area where a window is removed or repaired, it will also influence how much you are charged. Before you hire a window contractor in San Jose, it is important that you get and compare the multiple rates of the different window contractors near you. Doing so will allow you to get a fair estimate and avoid getting overcharged by fraudulent contractors. Also, ensure that the contractor properly assesses the window at the project's location. The estimates submitted by these window contractors must align with the accessed problem. If there is any notable difference between the estimate submitted by a window contractor and the ones submitted by other contractors, ensure you request a reasonable explanation for the discrepancy.

Window replacement, repair, and installation contractors in San Jose earn approximately $54,210 every year. Listed below are the average hourly wages for San Jose window contractors compared with the average hourly wages of these professionals across other parts of California as well as several other major cities in the United States:

San Jose Window Contractors Hourly Average Wage
Los Angeles Window Contractors Hourly Average Wage
San Diego Window Contractors Hourly Average Wage
San Francisco Window Contractors Hourly Average Wage
Long Beach Window Contractors Hourly Average Wage
Sacramento Window Contractors Hourly Average Wage
Boston Window Contractors Hourly Average Wage
Chicago Window Contractors Hourly Average Wage
Houston Window Contractors Hourly Average Wage
New York City Window Contractors Hourly Average Wage
Source: U.S. Bureau of Labor Statistics

Will You Get the Window Installation Permits as Required by the City Code?

In San Jose, building permits are required for various home improvements, including installation, replacement, and repair of windows. Some of the window projects that require permits include:

  • Altering of window framing
  • Altering an existing flashing
  • Removal of exterior wall finish

The San Jose Department of Building & Code Enforcement is responsible for issuing building permits and conducting inspections. To obtain a building permit, a property owner or licensed window contractor must select the appropriate building permit service for the intended window project, fill out the building permit application, pay the applicable building fee, and submit it to the Permit Center of the Department of Planning, Building & Code Enforcement at:

Development Services Permit Center
200 E. Santa Clara Street
Tower, 2nd Floor
San José, CA 95113
Phone: (408) 535-3555

Alternatively, applicants can submit their building permit application via the Department's online submission platform.

The Development Services Department will assign a service to you depending on the type of window project that you are carrying out. After reviewing your application, the department will either reject or approve it. If it is approved, the applicants will receive the necessary permits. Then, inspections must be conducted to ensure that the work complies with the city's building code. Applicants can book an inspection by contacting the Development Services Department at (408) 535-7641, online or by email.

To inquire about the permitting process and inspections, you can contact the Department of Planning, Building & Code Enforcement at (408) 535-3555 or via email.

What Kind of Window Replacement Services Do You Offer?

When planning to hire a window contractor in San Jose, it is important that you know what services they can provide and confirm that they meet your specific needs. Having the right window contractors guarantees your window project will be carried out efficiently. Typically, window contractors offer the following types of services in San Jose:

  • Cracked or broken glass replacements
  • Faulty window frame repairs and replacements
  • New window installations
  • Window caulking and sealing
  • Window tinting

In addition to window services, contractors in the city also specialize in certain window types, styles, and designs.

  • Arched Windows
  • Architectural Shape Windows
  • Acrylic Block Windows
  • Bay and Bow Windows
  • Casement and Awning Windows
  • Double Hung Windows
  • Egress Windows
  • Fixed Windows
  • Hopper Windows
  • Garden Windows
  • Picture Windows
  • Single Hung Windows
  • Sliding Windows
  • Skylight Windows
  • Specialty/Custom Windows
  • Tilt-Turn Windows

These window types have unique features and operating styles, making hiring a window contractor with the necessary skills and knowledge to handle your intended window projects is important. Also, consider if your intended window contractor offers additional services such as insulation repair, gutter, roofing, and siding. These contractors might be required to hold separate CSLB licenses from their window contractor licenses. If they offer other home improvement services, ensure you confirm the window contractor carries the right CSLB-issued license to offer such services.

The cost estimates of window repairs, replacements, and installations in San Jose are provided below. Note that the scope of the project and the location of the work are also taken into account when calculating the costs of the window services:

Estimates for window installation or repair based on task

Skylight installation (for standard fixed skylight)
$1,326 - $1,723
Building window tinting (per square foot, for a basic solar film)
$8.04 - $10
Double-hung window installation/replacement (per window)
$600 - $1,500
Storm window installation (per window)
$200 - $300
Siding installation/repair (per square foot)
$4 - 11.03
Gutter installation (per linear foot)
$5 - $41
Roof installation (per 100 square feet)
$210 - $2,583
$50 - $150
$50 - $180
Scratch removal
$50 - $180
$50 - $180
$65 - $220
$150 - $450
$200 - $550
Leak repair
$55 - $450
$100 - $450
$250 - $600
$550 – $1,750
Source: U.S. Bureau of Labor Statistics

Estimates for window repair/replacement based on faulty component

$50 - $160
$50 - $110
$50 - $160
$50 - $170
$50 - $170
Thermal seal
$50 - $170
$65 - $270
$70 - $710
Sash cord
$100 - $210
$110 - $260
$110 - $570
$100 - $450
$100 - $560
$210 - $530
$60 - $180
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on the type of window

$100 - $570
$100 - $520
$200 - $640
$70 - $320
$130 - $540
$120 - $570
$130 - $630
$200 - $580
$100 - $550
$100 - $460
$200 - $580
$100 - $600
Stained glass
$250 - $700
$100 - $450
$50 - $300
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on window frame material

$100 - $350
$200 - $600
$250 - $700
$260 - $800
$270 - $900
Source: U.S. Bureau of Labor Statistics

What Brands of Windows Do You Work With?

Once you have confirmed that your intended window contractor specializes in the type of services you require, you should also find out the type of window brands they can use. This is because certain window brands are known to provide exceptional quality and are typically preferred by San Jose residents. Some of the trusted window brands that are commonly used in San Jose in residential and commercial projects include:

  • Alum Rock Hardware
  • Anderson Windows & Doors
  • Alside Excalibur
  • J&M Windows and Glass, Inc.
  • American Vision Windows
  • My Window & Door Solutions
  • California Deluxe Windows
  • Milgard Windows & Doors
  • Veracity Windows & Doors
  • Pella Corporation
  • Ply Gem Windows & Doors
  • J & A Windows

To ensure the durability and efficiency of these high-quality window brands, hire a window contractor who has the skills and experience to install your new window. This will guarantee a successful project for you. Aside from the type of window, other factors, such as the design and appearance of the window, should also be considered.

  • Ease of operation and cleaning
  • Compatibility with your home's interior and exterior
  • Insulation
  • Climate control
  • Affordability
  • Aesthetic appeal
  • Security and safety
  • Ventilation

Before you buy a new window, it is important that you thoroughly discuss the various features of the product with your local window contractor. Also, your window contractor can confirm if a manufacturer's warranty covers the window brand. Some window brands offer a lifetime warranty that covers the window's lifespan, typically the window's expected lifespan. The specific coverage offered depends on the brand manufacturer. Nonetheless, the areas where a window can be covered typically include:

  • Glass breakage
  • Obstruction of vision
  • Custom options
  • Installation
  • Energy-efficient glass options
  • Defects
  • Hardware

You must thoroughly review the terms and conditions of the warranty agreement with your local window contractor. Doing so will allow you to make an informed decision regarding the product and prevent you from voiding any term.

How Energy-Efficient Are Your Windows?

When choosing new windows, replacing your old ones or installing energy-efficient ones should be the top considerations. According to a study conducted by the U.S. Department of Energy, residents of San Jose can save up to 30 percent annually on their cooling and heating bills by having energy-efficient windows. This is because increased insulation of these windows reduces home energy usage. Aside from reducing your home's energy consumption, having energy-efficient windows can also be beneficial in the following ways:

  • Prevent the escape of conditioned air from buildings,
  • Reduce heat transfer
  • Protection from UV sun damage
  • Certified performance
  • Comfort and soundproofing.

You can find available financing options, tax incentives, and rebates to relieve you of the expensive cost of installing energy-efficient windows in San Jose by utilizing platforms like the Database of State Incentives for Renewables and Efficiency (DSIRE). Also, rebates and financing offers for ENERGY STAR-certified products can be found via the US Department of Energy's Energy Star Rebate Finder.

Do You Carry the Necessary Insurance Policy for Window Replacement Contractors in San Jose?

In 2020, the United States Bureau of Labor Statistics reported that over seven percent of work-related deaths reported in California were attributed to injuries in the repair, installation, and maintenance industry. For window contractors, work-related risks are significant because of their exposure to incidents like falls from heights, lacerations, and cuts from broken glass.

Even though San Jose window contractors are not required to carry general liability insurance, hiring an insured window contractor is still important. This provides you with financial and legal cover should property damage or bodily injury that may occur due to your project. However, window contractors in San Jose must maintain a surety bond of $15,000 and carry state-mandated workers' compensation requirements for their employees.

Before you hire a window contractor in San Jose, ensure they have the necessary proof of insurance and bonding. Ensure you contact the issuing insurance provider to confirm the insurance policy is valid and has enough coverage. You can also contact the California Contractors State License Board (CSLB) at (800) 321-2752 to get more information about the bonding requirements and workers' compensation insurance for window contractors in San Jose.

How to File a Complaint Against a Bad Window Replacement Contractor in San Jose

Several state and local agencies, including the Santa Clara County District Attorney's Office and the California Contractors State License Board (CSLB), are responsible for handling complaints about window contractors who are fraudulent in San Jose.

In 2021, the California State Labor Board (CSLB) handled over 17,600 consumer complaints against contractors nationwide. It also brought legal action against the individuals involved in these types of fraud. Likewise, in February 2019, a local news channel, ABC News, reported that a couple from San Jose, who were both licensed to carry out home improvement work, were accused of scamming their customers out of over $800,000. They faced 79 counts, including multiple felony counts of grand theft and elder fraud. Some victims had paid them thousands of dollars for work that never started. The case became known as California's largest contractor fraud case in 2019, involving 37 victims who lost up to $900,000 each.

The incident highlighted the increasing number of home improvement scams in San Jose. It also highlighted the importance of looking for signs of fraud when searching for contractors in the area. Some of the signs to look out for include:

  • Unsolicited offers of home improvement services like window inspection, cleaning, repair, or maintenance
  • Employing high-pressure sales tactics to make homeowners believe that they have the right information
  • Offering discounts that are often too good to be true
  • Requesting to be paid upfront
  • Refusing to provide written contracts or other forms of documentation for their work.
  • Show up in an unmarked vehicle with out-of-state license plates.
  • The contractor downplays the importance of warranties by telling you that all warranties are the same.

To avoid falling victim to these types of fraud, here are some precautionary tips to help you avoid getting ripped off by window contractors in San Jose.

  • Be wary of unsolicited individuals who show up at your home with an offer of window services.
  • Always keep in mind that anything that seems too good to be true may be a fraud.
  • Avoid paying in cash.
  • Contact your friends, family, and other trusted sources to get their recommendations for window contractors. You can also use CSLB's Find My Licensed Contractor platform to find window contractors in the area.
  • Never pay the full cost of the project. If you must pay an advance fee, it should not exceed $1,000 or 10 percent of the project's final cost.
  • Check for reviews on websites like Google Reviews and the Better Business Bureau. Also, you can check if your intended window contractor is featured in the CSLB's Most Wanted List.
  • Avoid signing a contract with a window contractor if you are sure it does not clearly state the terms and conditions of the project.
  • Get and compare quotes from multiple window contractors near you. Doing so will allow you to get the best possible price.
  • Ensure you verify that the contractor you hire has a license issued by the CSLB.
  • Be suspicious of window contractors who try to get you to start the project immediately. They typically use aggressive sales tactics to make you believe they can quickly do the job.
  • Make sure that the window contractor has a verifiable local address. Avoid contractors that are reluctant to give you an address.

If you suspect that a window contractor is fraudulent or you have been defrauded, you should file a complaint with the appropriate agencies. You can file a complaint through the following channels:

  • By filing a complaint with the Santa Clara County District Attorney's Office via telephone at (408) 299-7500, sending an email, or contacting this office online
  • By filing a consumer complaint with the California Contractors State License Board (CSLB)
  • By contacting the San Jose Department of Planning, Building & Code Enforcement at (408) 535-3500 or (800) 735-2922
  • By contacting the San Jose Police Department at (408) 277-8900

Finally, you can file a private legal action against window contractors in San Jose at the Santa Clara County Superior Court. However, before pursuing this legal action, you should seek proper legal advice from a competent legal attorney. You can find a list of licensed local consumer attorneys in San Jose through the resources available on the State Bar of California's Need Legal Help webpage.