Get Quotes from Top Appliance Repair Services in Anaheim, CA

Questions to Ask Before Hiring an Appliance Repair Service in Anaheim

Anaheim is sunny year-round, with summer temperatures sometimes hot and dry. In these extreme weather conditions, residents have to depend on air conditioners, refrigerators, and many other home appliances to make living in the city more comfortable. Hence, it is wise to keep these appliances in good shape. However, when they get faulty, you can count on hundreds of appliance repair technicians in the city to help restore life to your equipment.

However, when searching for good appliance repair services in Anaheim, it's recommended to ask the following smart questions:

What Do I Need to Know Before Hiring an Appliance Technician in Anaheim?

Anaheim appliance technicians are experienced professionals who troubleshoot and repair various home appliances, including, but not limited to, refrigerators, room air conditioners, washing machines, dryers, microwave ovens, ranges, and garbage disposal units. These technicians generally specialize in specific areas of appliance repair, such as:

  • Brand/product-specific repair: These technicians repair appliances from specific manufacturers like Whirlpool, Bosch, Thermador, Frigidaire, Electrolux, Dacor, KitchenAid, and Kenmore.
  • Appliance-specific repair: These technicians repair a specific type of appliance, regardless of the brand or product manufacturer.
  • Energy source-based repair: These technicians repair electric or gas-powered appliances; however, some technicians with this specialty area also have expertise in repairing and maintaining solar-powered and dual-fuel/hybrid appliances.
  • Commercial appliance repair: These technicians work on larger appliances commonly found in commercial kitchens, restaurants, and other commercial and industrial settings.

Below are the average life expectancies of commonly used home appliances in Anaheim. The actual lifespan and durability of your appliance may vary depending on factors like its make, model, and usage:

  • Refrigerators: 10 – 13
  • Freezers: 10 -15
  • Washing Machines: 9 - 10
  • Dryers: 10 – 13
  • Dishwashers: 8 – 10
  • Microwave Ovens: 8 – 10
  • Ranges/Oven Hoods: 10 – 16
  • Garbage Disposers: 10 – 12
  • Trash Compactors: 6 – 7
  • Room AC Units: 9 - 11
  • Dehumidifiers: 7 - 8

Anaheim appliance technicians must complete a state-mandated registration process before offering their services to interested city residents. Always contact one of these professionals if you notice any of the following issues with your home appliance:

  • A burning smell
  • Abnormal sounds
  • Unexplainable moisture in or around the appliance
  • Noticeable increase in your energy bills
  • General malfunctions

Are You Licensed as an Appliance Repair Technician in Anaheim?

Appliance repair technicians in Anaheim are legally required to register with the California Bureau of Household Goods and Services (BHGS) before offering their services to city residents. Non-compliance with this registration requirement is a misdemeanor offense punishable by fines up to $1,000, jail time of up to six months, or both. However, registration exemptions are made for technicians licensed as electrical or low-voltage communications systems contractors by the California Contractors State License Board (CSLB) as long as their intended appliance repairs fall within the scope of their CSLB-issued licenses.

Appliance repair technicians who wish to register with the BHGS may do so under one of the following categories:

  • Electronic Service Dealer: This category authorizes the servicing and repair of electronic equipment, including microwave ovens, used or sold for personal, family, household, or home office use.
  • Major Home Appliance Service Dealer: This category authorizes the servicing and repair of refrigerators, freezers, washers, dryers, dishwashers, trash compactors, ranges, microwave ovens, room air conditioners, and other similar major home appliances used or sold for personal, family, household, or home office use.
  • Combination Service Dealer: Technicians registered under this category can provide services covered under electronic and major home appliance service dealer options.

Anaheim appliance repair technicians who intend to work on refrigerators, room air conditioners, and other refrigerant-containing appliances are required to complete a CFC certification program through an EPA-approved organization. Additionally, these technicians must complete a separate registration process with the BHGS for each appliance drop-off location or business they operate, regardless of whether repairs are conducted on-site or not.

Always verify the registration status of your prospective appliance repair technicians via the BHGS's license/registry search portal. If the technician claims exemption from BHGS registration, confirm that they hold a valid CSLB-issued electrical or low-voltage communications systems contractor license via this agency's Check a License platform.

What Rates Do You Charge for Appliance Repairs in Anaheim?

Typical appliance repair costs in Anaheim range from $50 - $900, with average hourly labor rates per technician costing about $50 - $110. Nevertheless, the overall cost of fixing your faulty appliance will depend on variables like:

  • The type of appliance, its make, and model
  • The nature and severity of the problem
  • The cost of necessary replacement parts
  • The urgency of the repair
  • Your preferred technician's expertise and local reputation

Listed below are cost estimates for fixing common home appliances in Anaheim:

Refrigerators:
$50 - $500
Freezers:
$100 - $550
Washers:
$50 - $480
Dryers:
$60 - $450
Room AC Units:
$90 - $9850
Stoves/Ovens:
$90 - $450
Cooktops:
$80 - $400
Microwaves:
$60 - $400
Dishwashers:
$120 - $325
Garbage Disposals:
$50 - $200
Trash Compactors:
$50 - $250
Water Dispensers:
$55 - $350
Ice Makers:
$120 - $250

Get and compare cost estimates for your repair from several technicians before making your hiring selection. This helps understand your expected repair costs and is a great way to spot dishonest technicians. It is also a good idea to have the technicians examine the faulty appliance before coming up with their repair cost estimates (you may have to pay extra for this) and insist on getting a written estimate from your chosen technician. Lastly, make sure that no repairs are commenced without your explicit approval.

Are You Certified by the Manufacturer to Repair This Appliance?

When seeking appliance repair services in Anaheim, hire technicians designated as "factory certified" or "factory authorized." This designation means that the technicians are vetted, trained, and approved by appliance manufacturers to offer specialized services for their respective brands. Hiring a factory-certified technician has several benefits, like:

  • Direct access to original appliance components and technical support from manufacturers
  • Protection of existing warranties on your appliance

The make and model of your faulty appliance will determine the availability of factory-certified technicians near you. In situations where these technicians are unavailable, check for technicians certified by regional trade schools and reputable organizations like the International Society of Electronics Technicians and the United Appliance Servicers Association.

Do You Replace Parts with Original Equipment Manufacturer (OEM) Parts?

When negotiating with appliance repair technicians in Anaheim, always confirm Original Equipment Manufacturer (OEM) parts will be used to replace defective components or accessories in your appliance. OEM parts refer to components and accessories manufactured and supplied by an appliance's original manufacturer. However, generic parts are produced by third-party companies, which may or may not be affiliated with the original manufacturer.

Even though OEM parts are usually more expensive than generic parts, their superior quality, durability, and compatibility with your appliance make them the better choice. Moreover, the use of generic parts may void your appliance's warranty. If OEM parts are not available directly from the appliance manufacturer, authorized retail stores, or online marketplaces, your technician may use generic parts for the repair. However, ensure you are informed beforehand and that you'll be provided a warranty covering their workmanship and the materials used (whether OEM or generic).

Will My Home Warranty Cover the Cost of Repairing the Appliance?

Home warranties are service contracts that cover the cost of repairing or replacing home appliances that break down from regular wear and tear. While a home warranty is a great way to protect your home appliances like washing machines, dryers, ranges, and microwave ovens in case of unexpected breakdowns, it should not be mistaken for home insurance, which covers damages to your home and belongings caused by unforeseen events.

Home warranties typically last for one year and can be renewed annually. Some home warranty providers may offer coverage for damages resulting from inadequate maintenance and improper repair. However, most home warranties typically don't cover damages from scenarios involving:

  • Pre-existing faults
  • Improper appliance installation
  • Appliance misuse.

As such, it's always a good idea to thoroughly read the terms and conditions of your home warranty before signing up.

Are You a Fully Insured and Bonded Anaheim Appliance Technician?

While Anaheim appliance technicians are not required to carry liability insurance, ensuring your chosen technician has adequate general liability coverage is still important. If not, you may be held legally and financially responsible for any injuries or property damage during your appliance repair. Note that technicians with electrical or low-voltage communications systems contractor licenses (issued by the California Contractors State License Board) must have a $25,000 surety bond in place.

Always confirm your prospective Anaheim appliance technician's liability insurance status (and bonding where necessary) before finalizing any hiring agreements with them.

How Do I Resolve Any Issue I Have with Appliance Repair Services in Anaheim?

You can resolve issues that involve unsatisfactory appliance repair services or dishonest appliance technicians in Anaheim by filing a report with the California Bureau of Household Goods and Services, either online or by submitting a Complaint Form to:

4244 South Market Court
Suite D
Sacramento, CA 95834-1243

Alternatively, you can report the issue to the Orange County District Attorney's Consumer Protection Unit by filling out and submitting a Consumer Complaint Form to this unit, either via email or regular mail to:

300 N. Flower Street
P.O. Box 808
Santa Ana, CA 92703