Get Quotes from Top TV Repair Services in San Diego, CA
Questions to Ask Before Hiring a TV Repairman in San Diego
TV watching is a favorite American pastime; no less than 80 percent of Americans engage in this activity on any given day. As such, having your TV break down on you can be highly exasperating, especially in the middle of your favorite program. While the natural instinct would be to try and fix the problem yourself, doing this can be very counterproductive. By calling on a qualified TV repair technician to help you repair your faulty TV, you ensure that:
- Your warranty is protected
- Genuine parts are used for the repair of the TV
- You are protected from electrical hazards like electrocution
- You receive quality workmanship
Asking and getting satisfactory answers to the following questions is the best way to find experienced and skilled TV repair technicians in San Diego who can competently fix your TV per its manufacturer's specifications:
- Do You Repair All Types of TVs?
- Do You Deal with All the Brands of TV?
- Can You Advise if I Repair or Replace My TV?
- Are All Your Repair Experts Certified?
- Do You Offer Same-Day Repair Services?
- Do You Hold the Relevant License for TV Repair Technicians?
- What Other Related Services Do You Provide?
- Do You Offer Genuine Spare Parts?
- Are Your Repair Services Covered by a Warranty?
- How to File a Complaint Against a Bad TV Repair Service in the San Diego
Do You Repair All Types of TVs?
It is of the utmost importance that you verify that the TV repair technician you are about to hire is well acquainted with the model of the faulty TV, especially as it relates to the following key features:
- Screen type: Most TVs manufactured today either come as a Flat-Screen or Curved-Screen. The first flat-screen television was invented in the 1960s, while modern curved televisions became available to consumers in 2013. The selling point of curved television screens is that they offer a more immersive viewing experience, giving the viewer the feeling that they are right there in action.
- Technology type: Standard TV technologies include:
- Direct View/Cathode-Ray Tube (CRT): Direct view televisions are also known as ‘cathode-ray tube' televisions, or ‘CRT.' These are the types of TVs that were standard across all brands of television sets and game monitors throughout the 20th century.
- Plasma display panels: While plasma TVs were popular in the 1990s, the introduction of better technology like TVs with LED backlight, low-cost LCD screens, or high-resolution 4k, 8k OLED has made them relatively obsolete. In fact, the manufacture of this type of TV was brought to a final halt in the United States in 2014
- Digital Light Processing (DLP): Digital light-processing televisions have several advantages over competing plasma televisions, including the fact that they typically have longer lifespans, are more slimline and more lightweight.
- Liquid Crystal Display (LCD): Liquid crystal display televisions are made from three polarized glass panels with liquid crystal molecules running between them. LCD televisions are known for being affordable, lightweight, slim, and having an impressive image display.
- Light-Emitting Diode (LED) Display: LED Display is a screen display technology that uses a panel of LEDs as the light source. These types of TVs save more power than LCD TVs and also produce better-quality images. LED TV technology has more modern alternatives, like OLED, QLED, and AMOLED TVs.
- Extra Features of Televisions: Many modern TVs now come with extra features, which may include Voice Activation, High Dynamic Range, Ultra-High Definition, and internet connectivity/Smart TVs
Always endeavor to verify that your proposed TV repair technician has the requisite knowledge and skills to fix your brand of TV and make sure any agreement that you reach with them is well documented.
Do You Deal with All the Brands of TV?
There are several brands of TVs readily available in the city of San Diego. These include:
Brand | Highlights | Drawbacks | Calling Card |
---|---|---|---|
TCL | Roku and Google compatible Up to 8K Affordable options |
Processing and picture quality may not be up-to-par with pricier models | Value |
LG | Sleek designs Affordable models Smart TV options |
No HDR 10+ support | OLED |
Sony | Great sound and picture quality HDR and Smart TV options are readily available Eco-friendly |
High Price | Cognitive Processor XR Chip and mini-LED |
Vizio | Affordable 4K resolutions |
OS may lag and be buggy | Quantum |
Samsung | Impressive TV quality 4K & 8K options |
High price | QLED and QD-OLED |
Hisense | Great value at low prices Sizes of up to 100" available |
Complicated processing issues | Variety |
Most of the professional TV repair technicians in San Diego have the knowledge and skillset to fix a wide range of TV brands. However, considering that these brands generally have different features and specifications, it is important to confirm that your preferred TV repair company has technicians who are familiar with your TV's make and model before signing any agreement with them.
Can You Advise if I Repair or Replace My TV?
The average lifespan of a television varies between four and ten years or approximately 40,000 – 100,000 hours, depending on usage and maintenance. Although it is cost-effective to fix your TV during its lifespan, there are some instances where buying a new one is the best option. Some of these instances include:
- When there is physical damage to the TV
- When the TV is older than ten years
- When the TV has a fault with its hardware
It is always a good idea to seek out the recommendation of reputable and reliable TV repair technicians in San Diego before you make that final decision on whether to repair or replace your TV set. However, to ensure that you are not ripped off by dishonest TV repair technicians who are interested in only charging you for diagnostics and services fees, you can take the following steps by yourself at home to determine whether or not your TV needs to be fixed or replaced:
- Troubleshooting: Your first step should be to check your TV manufacturer's website to see if it has a troubleshooting tool or guide. This process may help you narrow down possible model-specific solutions to your faulty TV.
- Research Repair Costs: If your TV is visibly damaged or your troubleshooting narrows the problem down to a specific hardware issue, the next step is to find out how much a repair will cost. You can get cost estimates online or by contacting and comparing quotes from several technicians in the city.
- Miscellaneous considerations: Unknown variables like moving to a new city or remodeling your home may require you to get a brand new TV instead of fixing an old or faulty one
Are All Your Repair Experts Certified?
Determining whether your intended TV repair technician is professionally certified is necessary as it provides evidence of their ability to offer satisfactory services. Professional TV repair technicians in San Diego typically get their training and certifications from international organizations and local trade schools like:
- The International Society of Certified Electronic Technicians
- The Electronics Technicians Association International
- The San Diego College of Continuing Education
- The San Diego City College
It is important to note that any certification your TV repair technicians claim to possess should be authenticated. Also, you should endeavor to ensure that your TV technician has a direct line of contact with the manufacturer of your TV brand and can get technical support from them if needed.
Do You Offer Same-Day Repair Services?
The average American watches more than four hours of TV each day or 28 hours per week. When this is considered, the importance of finding out how quickly the fault in your TV can be fixed comes to bear. Some common TV faults include:
- TV has a picture, but no sound
- The picture quality is distorted
- Remote control isn't working properly
- It powers off without control
- Multiple vertical lines appearing on the screen
- The video and audio are poorly synched
- No longer connects to the internet
While many of these faults are relatively minor and can sometimes be fixed in a few hours, you should nonetheless get confirmation on this from your TV repairman.
Also, it is important to find out if the repairs can be done at your home or if the faulty TV will have to be taken to the TV technician's workplace. Some common TV faults that require more than one day and have to be done at the TV technician's workplace for proper service delivery include
- Replacement of TV panel
- Replacement of broken screen
- Replacement of circuit board
- Replacement of motherboard
You should consider it a red flag when a tv repair technician is reluctant to give you a detailed schedule for the repair work or give you an appraisal of the fees you may accumulate if the repairs last more than a day.
Do You Hold the Relevant License for TV Repair Technicians?
TV repair technicians in San Diego must complete a state-level registration process with the California Bureau of Household Goods and Services (BHGS) before offering their services to city residents. Noncompliance with this law is considered a misdemeanor, and violators can receive penalties of up to $1,000 in fines, up to six months in jail, or a combination of both.
San Diego-based TV repair technicians that wish to register with the BHGS may do so by submitting a properly completed Service Dealer Application for Registration Form, along with all necessary fees and supporting documentation, to
Department of Consumer AffairsBHGS Licensing
P.O. Box 980578
West Sacramento, CA 95798-0578
Note that technicians who operate multiple business locations will be required to register each of them separately. You can contact the BHGS at (916) 999-2041 to get more information on its registration process. You can also confirm your intended technician's registration status with this agency by accessing its license/registry search platform online.
What Other Related Services Do You Provide?
Many professional San Diego-based TV repair technicians also offer interested parties several other appliance and electronics-related services, like
Always verify that your intended TV repair technician also offers any other extra services you may need when making hiring deals with them, and make sure that you both reach an agreement on the actual costs of these services.
Do You Offer Genuine Spare Parts?
In addition to verifying that your preferred TV repair technician has the technical knowledge needed for the job, you should also endeavor to ensure they have access to genuine Original Equipment Manufacturer (OEM) TV parts. While these parts are typically more expensive than generic parts, trying to save money by going for generic parts will usually end up costing you more in the long run. Listed below are a few reasons why you should always go for OEM parts:
- Better quality and durability
- Compliance with warranties
- Design and compatibility with your TV
- Access to OEM equipment experts
You should note that your TV repair technician may not always be able to get genuine OEM parts for your TV. This usually occurs when the production of these parts has been officially ended. In such cases, you may have no option but to use generic parts for the job.
Also, factors like availability and proximity to the parts supplier may influence how quickly the required parts will be delivered. However, these deliveries generally take an average of a few hours to two or three business days.
Are Your Repair Services Covered by a Warranty?
Reputable TV repair technicians in San Diego do not delay offering their clients warranties, and you should be wary of any technician who seems hesitant to do so. These warranties are legally binding assurances that your TV repair was handled professionally and with top-quality genuine parts, and they are generally valid for a minimum of three months to a year.
However, their specific terms and conditions are largely determined by the technician that issues them and the make and model of the TV in question. Be that as it may, many of these warranties do not cover damages that come about under the following circumstances:
- Power line surge
- Improper installations
- Normal wear and tear
- Improper maintenance, misuse, natural disasters or vandalism
- Shipping-related damages
Note that your TV's manufacturer offer recommendations to trusted TV repair technicians to customers that need to fix faults with their warrantied TVs. However, some of these faults may necessitate the TV being shipped back to the manufacturer for repairs or total replacement.
A few electronic stores and outlets like Best Buy and Walmart also offer store warranties or extended protection plans that provide additional protection to TVs. In many cases, these extended plans cover areas that are not covered by the original TV warranty.
Also, akin to manufacturers' warranties, the scope of these extended protection plans is determined by the store that issues them. Listed below are some benefits and downsides of purchasing an extended protection plan for your TV:
Pros of Extended Protection Plans | Cons of Extended Protection Plans |
---|---|
Provides additional coverage for TVs | Can be quite expensive |
Offers extra peace of mind | Repairs covered usually cost less than the actual plan |
Can be used after original manufacturer's warranty expires | Cost is not usually justified for low-end TVs |
You should always request for a written copy of any warranty you are offered. This helps you properly understand its terms, which, in turn, ensures that you do not end up voiding it.
How to File a Complaint Against a Bad TV Repair Service in the San Diego
You can file any complaint you have against a bad TV repair contractor in San Diego through the California Bureau of Household Goods And Services (BHGS).
Some common scams disingenuous TV repair technicians use to defraud unsuspecting clients in San Diego include:
- Requesting full payment upfront
- Lying about their credentials
- Intentionally damaging other parts of the TV to charge more
- Claiming that the TV is damaged and needs replacing
Below are some useful tips for guarding yourself against TV repair scams in San Diego:
- Make sure that your intended TV repairman is registered with the BHGS
- Confirm that you will be offered a warranty
- Look up reviews on your preferred TV repair services online via websites like the Better Business Bureau, Google Review, and Yelp
- Make sure you are given a receipt for any purchased parts
If you have fallen for a TV repair scam or have had a terrible experience at the hands of a bad TV repairman in San Diego, you can file a complaint against this repairman using the following methods:
- Through the Affirmative Civil Enforcement Unit of the San Diego City Attorney's Office, either online or by calling (619) 533-5800
- With the California Bureau of Household Goods and Services (BHGS), either through their Online Complaint Form or by sending a pdf Complaint Form to:
Suite D
Sacramento, CA 95834-1243
Table of Contents
- Do You Repair All Types of TVs?
- Do You Deal with All the Brands of TV?
- Can You Advise if I Repair or Replace My TV?
- Are All Your Repair Experts Certified?
- Do You Offer Same-Day Repair Services?
- Do You Hold the Relevant License for TV Repair Technicians?
- What Other Related Services Do You Provide?
- Do You Offer Genuine Spare Parts?
- Are Your Repair Services Covered by a Warranty?
- How to File a Complaint Against a Bad TV Repair Service in the San Diego